*\*\*Job Title: Property Manager/Director of Tenant Communications\*\**
*\*\*Job Overview:\*\**
We are seeking a dynamic and experienced professional to join our team as a Property Manager/Director of Tenant Communications.
In this role, you will be responsible for overseeing the day-to-day operations of our properties and ensuring effective communication with tenants.
The ideal candidate will have a strong background in customer service, exceptional communication skills, and a passion for creating positive experiences.
*\*\*Responsibilities:\*\**
1.
\*\*Property Management:\*\*
- Manage and oversee tenant communications, leasing, and overall operations of assigned properties.
- Conduct regular property inspections to ensure compliance with safety and maintenance standards.
- Address and resolve tenant concerns and issues in a timely and efficient manner.
2.
\*\*Tenant Communications:\*\*
- Develop and implement communication strategies to foster positive relationships with tenants.
- Act as the primary point of contact for tenant inquiries, feedback, and concerns.
- Be responsive and attentive to tenant needs.
3.
\*\*Leasing and Occupancy:\*\*
- Oversee the leasing process, including advertising, showing properties, screening applicants, and lease negotiations.
- Collaborate with Head Property Manager to ensure marketing is quality and effective.
- Monitor occupancy rates and implement strategies to maximize property utilization.
4.
\*\*Financial Management:\*\*
- Assist in the development of market rents.
- Assist in the development of property analysis for property owners.
- Monitor rent collection and address delinquent accounts in collaboration with accounting teams.
5.
\*\*Legal Compliance:\*\*
- Stay informed about local, state, and federal housing laws and regulations.
- Ensure properties are in compliance with all relevant laws and regulations.
*\*\*Qualifications:\*\**
- Experience in customer service, Real Estate, or related field.
- Proven experience in property management, with a focus on tenant communications is helpful, but not necessary.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Familiarity with Microsoft Office Suite
*\*\*Attributes:\*\**
- Customer-focused mindset
- Ability to work independently and collaboratively within a team.
- Detail-oriented with strong time management skills.
- Adaptable and capable of handling a fast-paced environment.
- Willing and able to field and apply feedback
If you are a motivated and experienced professional with a passion for customer service, we invite you to apply for this exciting opportunity to contribute to our growing portfolio of properties.
Job Type: Full-time
Pay: From $20.
00 per hour
Expected hours: 35 – 50 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Retirement plan
* Vision insurance
Experience level:
* 1 year
* 2 years
* No experience needed
* Under 1 year
Schedule:
* 8 hour shift
* Evenings as needed
* Monday to Friday
* On call
* Weekends as needed
Ability to Commute:
* Champaign, IL 61822 (Required)
Work Location: In person
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