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The Leasing Manager is a hands-on, property level position.
Responsibilities include monitoring staff, overseeing leasing and marketing performance, building university relationships, implementing Campus Advantage’s leasing Policy & Procedures, and holding the staff accountable to meet leasing goals.
The Leasing Manager is responsible for building and training a strong leasing team and developing and executing the leasing plan.
This position reports to the General Manager.
Community name and location: Burnham 310 in Champaign, IL
Responsibilities
Leasing:
Conduct tours, diligently pursue the close of each sale, perform follow ups, and complete leasing paperwork with prospective residents.
Assist leasing agents with completing the sale if necessary.
Ensure the leasing team has the required sales and marketing materials to complete sales.
Ensure the leasing office, lease documents, and marketing materials are up to date
Administer and review all lease paperwork.
Marketing and Public Relations:
Create an annual marketing plan and ensure execution of all marketing tactics outlined.
Plan and implement the annual renewal leasing campaign
Complete weekly market surveys
Continually evaluate the marketing plan and budget based on pre-leasing velocity and resident/staff feedback to make improvements to the plan and/or adjust for new opportunities or when tactics are not effective
Coordinate, staff, and attend all campus events that are related to on or off-campus housing
Leadership and Development:
Hire and train leasing staff.
Ensure their understanding and execution of Campus Advantage’s policies for leasing and marketing.
Provide motivation and oversee sales goals on a daily basis
Train and supervise the leasing team to ensure that they are conducting tours, diligently pursuing the close of each sale, completing follow-ups, and executing the leasing paperwork thoroughly and correctly
Human Resources
Aid the Property Manager in the recruiting, interviewing, and hiring of all leasing professionals and agents
Accounting:
Manage all lease files and ensure that they are accurate, complete, and organized
Ensure all executed lease files are entered into the leasing database
Maintain the overall filing system for all current, future, and in-progress lease files, including the physical files
Property Maintenance:
Set a high standard for cleanliness and organization in the buildings and grounds, and ensure staff members at all levels are following the same
Inform the Property Manager and Regional Manager of any concerns related to the physical condition of the common areas, individual apartment units, or amenity areas
Conduct inspections of model units at least once per day to ensure they are in pristine condition, and make sure any uncleanliness or disorder is quickly remedied
Resident Relations and Customer Service:
Maintain a positive and professional relationship with every resident to spread positive word of mouth.
Establish and cultivate relationships with key individuals at the University.
Admin/General
Assist the management team with weekly reporting and weekend update reporting
Complete tasks as assigned by your supervisor and Property Manager
Notify the Property Manager of any office supplies, lease forms, and/or marketing materials to be ordered
Ensure the office is opened and closed at the designated times and that the opening/closing checklist is followed.
Qualifications:
Bachelor’s Degree Preferred
PC Literacy (Microsoft Office)
RealPage Experience Preferred
1-2 Years Sales Experience, Student Housing Preferred
We’re looking for people who share our values.
Integrity, we live by the Golden Rule, trying always to do the right thing!
Intelligence We believe that learning is a lifelong endeavor, and we strive to stay ahead through innovations.
Passion We desire to do our best, and we never give up!
Mojo We attract and charm others through our success and outlook on life.
We take our work and our communities, but not ourselves, seriously.
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