Associate Infrastructure Specialist/Infrastructure Specialist

Associate Infrastructure Specialist/Infrastructure Specialist Infrastructure Management & Support Library Information Technology University of Illinois at Urbana-Champaign The Library is essential to the intellectual vitality of the University and attracts talented students, faculty, and scholars to the Urbana-Champaign campus.
With more than 15 million volumes, it is one of the world’s great research libraries and renowned for the depth and breadth of its collections.
The Library is central to the University’s mission of teaching, research, and public service, and it is one campus unit that serves all academic disciplines.
The Library is looking for 2 candidates who are flexible, eager to learn, and collaborative to join our Infrastructure Management and Support (IMS) team in Library IT.
IMS administers over 150 hosts and 700 TB’s of storage across 3 main platforms (VMware, AWS, and MS Azure) in support of a wide variety of activities from home grown enterprise applications to boutique research projects.
Job Summary The Associate Infrastructure Specialist will assist with the maintenance of IT infrastructure including virtual machines, databases, infrastructure as code (i.
e.
playbooks), cloud infrastructure resources, security configurations, backups, monitoring, and logging.
The Associate Infrastructure Specialist will also participate in installation of third party software applications, software version upgrades/migrations, software patching and general troubleshooting.
They will serve as a technology consultant to our Library customers regarding infrastructure needs, and as a security liaison to campus.
The Infrastructure Specialist will plan and execute day-to-day service operations for Library IT infrastructure including virtual machines, databases, infrastructure as code (i.
e.
playbooks), cloud infrastructure resources, security configurations, backups, monitoring, and logging.
The Infrastructure Specialist will also perform installation of third party software applications, software version upgrades/migrations, software patching and general troubleshooting.
In addition to serving as a consultant to our Library customers regarding infrastructure needs, the Infrastructure Specialist will play a significant role in identifying roadmaps for our services.
DUTIES AND RESPONSIBILITIES: Associate Infrastructure Specialist System Administration Provision, maintain, and administer virtual and cloud systems and services as assigned.
Establish and maintain patching schedule for all applicable systems.
Perform configuration and automation for common services.
Establish and maintain suitable resource and performance monitoring on all related systems.
Ensure appropriate logging and backup solutions are in place for managed resources.
Adhere to best practice change control processes.
Application Administration Install and support third party software applications.
Participate in software application patching, upgrades and migrations.
Support Address and resolve issues with production and developmental systems and services.
Communicate with vendors or other third parties using predefined methods for ticket submission, support, and enhancements requests.
Create and maintain written documentation for various audiences.
Serve as a technology consultant to our Library customers regarding infrastructure needs.
Security Maintain up-to-date knowledge of security related issues, industry standards, and IT infrastructure best practices.
Maintain system access control and other security aspects of Library systems.
Participate as a security liaison with campus.
Appropriately respond to security incidents as needed.
Other Duties as Assigned Research new technologies and analyze them for fit and value to our environment.
DUTIES AND RESPONSIBILITIES: Infrastructure Specialist These duties are in addition to the Associate Infrastructure Specialist position: System Administration Provide direction and oversight of patching schedule for all applicable systems.
Create and maintain infrastructure as code (i.
e.
playbooks) to provision and update resources, leveraging best practices for version control of code.
Identify and implement appropriate security measures for each environment.
Facilitate cost management for virtualized resources.
Application Administration Evaluate third party software applications and collaborate in selection processes as needed.
Complete software application patching, upgrades and migrations.
Define, build, implement, and support automated deployment pipelines.
Support Communicate with vendors or other third parties through normal means, escalating with them if necessary.
Create and publish reports or technical documents for management as requested.
Leadership Plan and coordinate a number of projects simultaneously.
Help cultivate skills and knowledge in less experienced colleagues.
Represent projects and work at meetings, give presentations at conferences or other venues, and contribute to publications and/or grant proposals.
Participate in relevant communities at the campus, national, or international level.
Provide research, analysis, and suggestions to product roadmaps for infrastructure services.
Additional Physical Demands Most work will be accomplished in a typical office work environment.
Some travel may be involved to attend conferences and other collaboration activities.
This position is eligible to be fully or partially remote.
On occasion, incumbent may need to work outside normal business hours in cases of system failure or scheduled updates.
Required Qualifications - Associate Infrastructure Specialist Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate’s Degree equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor’s Degree equals three (3) years.
Demonstrated experience in system administration.
Preferred Qualifications - Associate Infrastructure Specialist Bachelor’s or advanced degree.
Experience working in a UNIX/Linux or Windows command-line environment.
Experience using or knowledge of version control.
Experience using or knowledge of various shell scripting environments such as bash or PowerShell.
Experience with or certifications for AWS, MS Azure, Terraform, or other cloud platform administration.
Demonstrated experience in gathering stakeholder needs and adjusting to changes.
Required Qualifications - Infrastructure Specialist Five (5) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate’s Degree equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor’s Degree equals three (3) years.
Demonstrated experience administering UNIX/Linux or Windows operating systems.
Demonstrated experience with version control systems such as Git.
Demonstrated experience utilizing performance monitoring tools.
Preferred Qualifications - Infrastructure Specialist Bachelor’s or advanced degree.
Experience using various shell scripting environments such as bash or PowerShell.
Experience working in or knowledge of database systems such as MySQL/MariaDB, Postgres, or Microsoft SQL Server.
Experience with or certifications for AWS, MS Azure, Terraform, or other cloud platform administration.
Demonstrated use or knowledge of automation tools, i.
e.
Ansible.
Familiarity with GitHub Actions or other tools for creating and automating deployment pipelines.
Demonstrated skill in building container images and orchestrating containers using relevant tools, i.
e.
Docker, Podman, Docker Compose, Swarm, Kubernetes.
Experience managing projects using project management best practices.
Demonstrated experience in gathering stakeholder needs and adjusting to changes.
Knowledge, Skills and Abilities Successful Candidates will have: Enthusiasm for learning new skills.
Ability to troubleshoot problems encountered in Library systems.
Ability to work independently and as part of a team.
Ability to effectively communicate and collaborate.
Ability to work in an environment with diverse staff and students.
Ability to provide excellent customer service.
Appointment Information This is a 100% full-time Civil Service Professional, IT Technical Associate position, appointed on a permanent basis.
The expected start date is as soon as possible after the close of the search.
The minimum salary for Associate Infrastructure Specialist is $66,500.
The minimum salary for Infrastructure Specialist is $76,500.
Salary is commensurate with experience and qualifications.
We are unable to sponsor an employment Visa or take over sponsorship for an employment Visa for this position now and in the future.
Candidates must be authorized to work in the United States with no Visa sponsorship.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.
sucss.
illinois.
gov/pages/classspec/default.
aspx.
Application Procedures & Deadline Information Applications must be received by 6:00 pm (CST) on January 24, 2024, to ensure full consideration.
Please create your candidate profile, upload a cover letter, your curriculum vitae, and the names and email addresses of four professional references by the close date.
In order to be considered as a transfer candidate, you must apply for this position.
Applications not submitted through https://jobs.
illinois.
edu will not be considered.
For further information about this specific position, please contact Kim Hutcherson khutcher@illinois.
edu.
For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.
Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process.
Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.
edu.
Requisition ID: 1022273 Job Category: Technical Apply at: https://jobs.
illinois.
edu