Posted : Wednesday, August 14, 2024 10:16 PM
POSITION SUMMARY
Account Manager provides internal and external support to maintain on time delivery and quality products for our customers while communicating and working through any manufacturing or engineering needs.
ESSENTIAL FUNCTIONS
New product introduction and support
Handle technical manufacturing and customer issues
Maintain acceptable OTD and DPM with customer base
Conduct internal and external monthly business reviews
Direct workflow for CSRs and engineering
Support day to day issues with manufacturing, purchasing and quality
Review product quotes for pricing and labor
Support and facilitate customer onsite visits
POSITION QUALIFICATIONS
Competency Statement(s)
Proficient in Microsoft Office Suite, Excel, Access, (would be helpful SQL data base reporting function)
Multitasking is necessary for the handling of special projects and customers at the same time
Understanding customer communication and dynamics
Strong sense of urgency
Able to lift up to 40 lbs and stand and/or sit for long periods of time
Education & Experience: Bachelor degree or associate degree with 2 yrs related work experience, or high school diploma/GED with 4 years of related work experience.
• Phone : NA
• Location : 606 West Imboden Drive, Decatur, IL
• Post ID: 9149743243
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024