Principal Accountabilities
Answers incoming calls, screens and directs calls to the appropriate person
Greets visitors
Maintain front desk area in a neat and organized fashion
Sorts and delivers mail daily
General filing
Accounts Receivable (A/R) data entry
Monitors invoices for: tax exempt status, delivery charges, and freight charges and add/modify if needed
Receives packing lists once purchase orders have been checked in
Scan daily manifests
Monitors transfers (old and/or disputed)
Orders office and warehouse supplies as needed
Demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customer’s needs and interests
Answers customers’ questions about products, prices, availability, product uses and schedule appointments
Estimate or quote prices, explain warranties, and delivery dates
Prepare estimates and bids that meet specific customer needs
Follow-up on estimates and bids submitted to customers
Provide customers with product brochures or catalogs
Consult with clients after sales to resolve problems and to provide ongoing support
Monitor product innovations, and competitors’ products, pricing and sales
Process Return Goods and update Returns Goods Queue
Provide Branch Manager with reports or additional tasks as requested
Attend industry trade shows and product training when needed
Other duties as assigned
Minimum Education/Experience Required
High School Diploma or its equivalent
Minimum of 2 years customer service experience
Kitchen & Bath design experience preferred, but not required
Knowledge, Skills, Abilities Required
Must be very detail-oriented and focused for accuracy
Must be friendly and have a positive attitude
Must maintain a patient and professional attitude, while managing a busy workload
Self motivated
Critical thinker-using logic and reasoning to identify alternative solutions
Must have working knowledge of Microsoft Office
Ability to learn Eclipse software
Ability to perform assignments with minimal supervision and under tight deadlines
Requires maturity and experience to interface with all levels of management, personnel and customers
Must have strong interpersonal communication skills
Strong organizational skills required
Must be able to determine and prioritize workload
Willingness to travel (training events)
We offer a competitive salary and an outstanding benefits package, including the following:
Medical
Dental
Vision
Voluntary Term Life
Medical & Dependent Care Flexible Spending accounts
401k
Paid Time Off (PTO)
Holidays-8 paid days
Benefits covered 100% by Connor Co.
for full-time employees include:
$10,000 in life insurance
Short-Term Disability
Long-Term Disability
We are not accepting applications in person.
To apply online, please visit us at:
Connor Co.
Career Opportunities.
No phone calls, please.
At Connor Co.
, people make a difference!
EOE
Licenses & Certifications
Preferred
Drivers License
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