Manager, Annual Giving and Engagement Services

University of Illinois Foundation is an Equal Opportunity Employer.
To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement Start Over with Job Search Returning Applicant? Login Now Manager, Annual Giving and Engagement Services Department: Ann Giving Progs UIF FT/PT Status: Full Time City: 61821, Illinois Job Description: UNIVERSITY OF ILLINOIS FOUNDATION has an immediate opening for an Manager, Annual Giving and Engagement Services The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University).
It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.
The Manager of Annual Giving and Engagement Services is responsible for the guidance and execution of key donor engagement platforms and fundraising services, as managed by the UI Foundation.
The Manager will administer University of Illinois System-wide donor programs and tools in support of donor engagement and the donation process.
This position demonstrates exceptional customer service for all internal and external partners.
DUTIES AND RESPONSIBILITIES: Directly guides and manages donor engagement strategies through continuous evaluation and solution building.
Recommends updates to plans throughout the course of the fiscal year for all projects to increase donor satisfaction with platform engagement.
Identifies, manages, and develops tools and resources in support of University of Illinois advancement donor engagement and fundraising programs with day-to-day responsibilities in tools and/or software, internal systems, and the database, as they relate to Donor Services.
Manages donor services staff, including hiring, training, goal setting, and performance management of individual team members.
Maintains personal knowledge of industry best-practices and recommends adoption of appropriate policies, procedures, and platforms across the UI System as they relate to the engagement of donors and the donation process.
Documents procedures and processes involved in effective execution and support of these platforms and trains others in their use.
Leads team as primary liaison between donor support platforms, units, and Foundation resources to define resources needed, timing of projects and collateral needed for completion.
Develops and maintains positive working relationships with campus partners while delivering exceptional customer service.
Creates and maintains internal and external documents for training.
Ensures platforms and procedures comply with UI Foundation policy and adhere to appropriate privacy policies.
Plans, organizes, and delivers regular system-wide unit training on available engagement and donor support platforms.
Serves as the subject matter expert on engagement platforms.
Researches new emerging technology to ensure highest quality offerings to constituents.
REQUIRED QUALIFICATIONS: Bachelor’s degree with at least five years of relevant professional experience.
Project management experience and/or analytical experience.
Proven ability to exceptionally solve problems in a fast-paced, collaborative environment with changing priorities and sometimes moving deadlines.
Excellent communication (verbal and written), interpersonal and customer service skills.
Proficiency in MS Office suite and the propensity to become proficient in engagement related technical systems.
Exhibits development program values of integrity, civility, collaboration, innovation, and impact.
Application Deadline: January 15, 2023 Application Process: For full consideration for the role, all candidates must complete an online application and include a resume.
Candidates may create a profile through https://jobs.
uif.
uillinois.
edu.
For further information regarding application procedures, contact Foundation Human Resources at uifhrsearches@uif.
uillinois.
edu.
THE UNIVERSITY OF ILLINOIS FOUNDATION IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER