Grocery Clerk - PT

Do you care about providing access to healthy food, natural products, and sustainable practices in our area? Do you want to work in a place that supports local farmers, purveyors, producers, and suppliers? Do you have concern for the community and want to help bring support to different organizations & food initiatives in the area? Do you want to be part of an environment creating a place where everyone is welcome, safe, and respected? At Common Ground Food Cooperative, we do all these things and more.
We are here to serve the local CU area by providing nutritious groceries, house-made delights, and natural products for your body & home.
We also strive to create a place for gathering & learning for our neighbors.
We believe that good people and good food combined with hard work and care for community can bring great things to us all.
Join the fun! Common Ground isn't your average employer: we provide competitive wages and benefits, a great work environment, and plenty of opportunity for growth.
You can make a difference here.
Common Ground offers: Great work environment 3 weeks paid vacation (for Full Time and Part Time) Sick pay (for Full Time and Part Time) Staff discount for you and 2 others Employee charge account Relaxed dress code Flexible scheduling Opportunity for advancement Transparent payroll - See your timecard & approve your check a week early Sustainable transportation to work program Retirement Simple IRA & company matching Health benefits Life Insurance Employee referral program Employee assistance programs Employees included in Policy and Decisions Common Ground's first and most important End is "The Co-op is the center of an inclusive and vibrant community.
" Everyone is welcome here.
What this looks like for us regarding hiring: we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
CUSTOMER SERVICE Offers consistent, fair, and respectful customer interactions to ensure satisfied shoppers and encourage repeat customer traffic.
Projects a helpful, approachable manner smiling, eye contact, open posture, greeting nearby shoppers.
Stops tasks to help a customer with full attention.
Uses knowledge of body language and cues, along with talking to customers to understand and provide the desired level of personal service.
Answers all phone calls within 3 rings.
Understands and communicates the particulars of ownership to shoppers and staff alike.
Looks at the sales floor from the perspective of the customer to ensure shelves are full and inviting.
COOPERATIVE RESPONSIBILITIES Actively helps create an environment that is inclusive, safe and respectful for everyone who works and shops at the co-op.
Knows and promotes the cooperative principles and our Ends.
Speaks positively and respectfully to and about coworkers, customers, local businesses, farms, and vendors.
Operates with a sense of teamwork in daily tasks; approaches all things with solution-oriented thinking.
Exhibits calmness under pressure.
Supports customers, department and store by being on time and ready to work at the beginning of scheduled shift.
Demonstrates regular, predictable attendance.
Works with a sense of energy and completes tasks in a timely manner.
Understands the importance of and demonstrates excellent communication.
Uses knowledge of store organization to determine what information to share with whom, both within and across departments.
Assumes the best in people.
When facing an issue, goes direct to the person involved to work together toward a solution.
Doesnt engage in gossip.
Promotes sustainability and reduces waste.
Reads department and store communications.
Attends all department and store meetings as required.
Receives feedback and evaluations with a willingness to improve and better performance.
Acts in a manner consistent with Common Grounds principles, mission and vision.
ESSENTIAL JOB RESPONSIBILITIES Completes job responsibilities in a timely manner.
Operates with a sense of urgency to minimize customer wait time.
Follows daily priorities to ensure productive workflow.
Checks in with Manager about the days responsibilities, ask for assistance or direction as needed.
Follows established department procedures for opening, closing, timelines and documentation.
Maintains a good awareness of entire Center Store isles, displays, and back stock inventory.
Understands and adheres to retail visual merchandising standards for the store.
Stocks shelves and displays according to stocking priorities and standards.
Helps customers place special orders.
Helps with receiving trucks and deliveries as needed.
Communicates issues with products and customer requests to Grocery Manager.
Participates in periodic inventory counts.
Completes other tasks as assigned.
DEPARTMENT MAINTENAINCE & SAFETY Understands and adheres to store emergency and safety procedures.
Understands employee safety measures for food handling and preparation.
Uses the most functional and efficient methods that meet all local and federal health codes.
Observes good ergonomic practices.
Uses equipment safely.
Ensures department work areas and aisles are clean and orderly and meets all Health Department and ADA requirements.
QUALIFICATIONS Minimum of one (1) year in a customer service and one (1) year of grocery stocking experience preferred.
Minimum of 1 weekend day availability required.
Familiarity with natural foods preferred.
Strong organizational skills.
Attention to detail and accuracy.
Ability to handle multiple demands.
Calmness under pressure.
Ability to project an outgoing, friendly personality.
Strong communication and listening skills.
Ability to work well with other in a cooperative environment where teamwork and constant communication is essential.
Demonstrated ability to follow through on commitments.
Commitment to superior customer service and to provide the highest quality shopping experience possible.
Flexible schedule and availability for being scheduled during any store hours.
Illinois Food Handlers card required.
Displayed ability to lift 50# and stand for long periods.
Regular, predictable attendance.
Willingness and ability to learn and grow to meet the changing requirements of the job.