Operations Manager

SUMMARY The Niemann Harvest Market Operations Manager responsibility is assisting the Store Director in maximizing gross profit margins, ensuring sales production, controlling inventory and expenses, creating a positive experience for customers and provide the store with a profitable outcome through creative merchandising.
The Operations Manager assists in developing and maintaining our Vendors, Makers and Producers relationships and works with departments with cross merchandising while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest service and ensure absolute customer satisfaction Learns and uses the three Es: Engagement, Educate, Empowerment Assist with analyzing and measuring business trends; developing and implementing plans to maximize sales and meet or exceed goals and objectives.
Assist with controlling shrink expenses and payroll.
Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
Be aware of competition activities and report results; share information with supervisor and make appropriate price recommendations.
Assists in reviewing department/store trends and recommend and initiate changes for maximizing goals and objectives.
Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc.
Act as NFI's representative both within the store and within the community.
Continually evaluates and reacts to performance issues.
Actively recruits management candidates.
Assist Store Director with training and developing store team in all aspects of the business; direct and monitor training and development for all store personnel.
Follows all store and department policies and procedures Enforces all safety policies and procedures; is a safety role model Any other responsibilities as assigned by supervisor.
KEY ATTRIBUTES Passion/purpose Foodie/farmer Thirst for knowledge/curious/inquisitive People enthusiast/outgoing Genuine Good communicator/desire to share Trendy/fun Honest Techie Supermarket knowledge Merchandising skills People/Team development skills Leadership skills Stable Open Minded Organization/Prioritizing skills Detail Minded High energy Adaptability SUPERVISORY RESPONSIBILITIES Manages subordinate supervisors who supervise Associates in the store.
Responsible for the overall direction, coordination, and evaluation of this unit.
Directly supervises non-supervisory associates.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Training Associates; planning, assigning, and directing work.
Appraising performance; rewarding and coaching Associates.
Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE 2 years of supermarket management experience LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATES, LICENSES, REGISTRATIONS First Aid certification provided at store level CPR certification provided at store level Power Industrial Truck Certification provided at store level RECOMMENDED EQUIPMENT Slip resistant shoes with closed toe and heel Safety Cutter Pallet jack Computer Uniform per store policy Associates may be required to use standard equipment including, but not limited to, Power jack PHYSICAL DEMANDS Regularly (Over 2/3 of the time) Stand Walk Use hands to finger, handle, or feel Reach with hands and arms Communicate with associates and customers Lift and/or move up to 25 pounds Frequently (Between 1/3 to 2/3 of the time) Stoop Kneel Crouch Lift and/or move up to 50 pounds Occasionally (Less than 1/3 of the time) Sit Climb Balance Overhead lifting Taste or Smell Crawl Lift and/or move up to 100 pounds Vision Close Distance Ability to adjust focus Ability to distinguish colors Peripheral Depth perception WORK ENVIRONMENT Occasionally Extreme cold Extreme heat Wet or humid conditions Outside weather conditions Risk of electrical shock Work near moving mechanical parts NOISE LEVEL Regularly Moderate **Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location Brand: Harvest Market (Niemann) Address: 2029 S.
Neil Street Champaign, IL - 61820 Property Description: 572 Harvest Market Property Number: 572