Job description
Under the direction of the Property Manager, the Leasing Consultant is
responsible for maximizing occupancy by generating qualified traffic, networking
within the local community, scheduling appointments, securing rentals, promoting
resident relations and retention.
Providing exceptional customer service.
Meeting
monthly collection targets by closely monitoring incoming payments.
Essential Functions Statement(s):
Sales/Marketing
• Oversee/Conduct all leasing activities at the property, responding to
telephone inquiries, providing tours of apartments and amenities,
following up with prospects, and coordinating all move-ins
• Perform telephone market surveys
• Recommend strategies and programs for on-site marketing activity
• Initiate sales outreach plans including but not limited to new development,
community management, internal and external communication, and
support
• Recommend programs and strategies to increase qualified traffic and
closing ratios
• Maintain closing ratios in line with property policies and procedures
Administrative
• Adhere to all prospect and resident follow up procedures including, but not
limited to, sales, service, request and follow up
• Inspect apartments with the new residents at move in and complete all the
necessary paperwork
• Support Property Manager with tracking renewals, lease expirations, and
notices to vacate
• Collect and accurately process and report receipt of application fees,
security deposits, rents and other fees
• Keep files, desk, and leasing area organized
• Comply with all Fair Housing regulations, and other laws as they relate to
property specific guidelines and occupancy standards
• Inspect market ready units weekly
Customer Service
• Assist with the monitoring and directing of service operations to ensure
service requests are completed within 24 hours and curb appeal standards
are met
• Provide excellent customer service and display courteous and professional
attitude toward all customers
• Perform other duties as required
• Build and continue a working relationship with on site staff and all vendors
SKILLS & ABILITIES
Education: High school diploma or equivalent
Experience: 1-year of leasing experience
Technical Skills: Strong computer skills and proficiency in Microsoft Office,
Buildium experience preferred
Other Requirements: Valid Driver's License
Experience:
• Leasing: 1 year (Required)
• Customer Service: 2 years (Preferred)
Job Type: Full-time
Salary:
Hourly: per hour
Benefits:
• PTO
• Commission
• Bonus As Earned
Schedule:
• 8 hour shift
Ability to commute/relocate: Yes Champaign IL 61820
Education:
• High school or equivalent (Preferred)
Experience:
• Customer service: 2 years (Preferred)
License/Certification:
• Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: $15.
00 - $17.
00 per hour
Expected hours: 40 per week
Benefits:
* Health insurance
* Paid time off
Experience level:
* 3 years
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Relocate:
* Champaign, IL 61820: Relocate before starting work (Required)
Work Location: In person
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