Family Dental Care of Champaign is looking for a Business Assistant to join our front desk team!
Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the community we serve.
About Family Dental Care of Champaign
Family Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
Join a 10 person team that thrives on collaboration, communication, and community
Located just off I-74 at Neil St, next to Olive Garden
Be a part of a fun, energetic team that loves to celebrate their group success!
Benefits:
Medical, prescription drug and vision insurance
Free dental services for yourself and your dependents minus lab fees
Life and disability insurance
401(K) retirement plan
6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)
Continuing education provided and endless growth opportunities
More about the role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Minimum Qualifications
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
Familiar with software systems, Microsoft Teams and Office
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements:
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
COVID-19: The Company and supported offices comply with all local, state and federal regulations.
Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing.
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