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Posted : Sunday, August 04, 2024 04:19 AM
The I Hotel and Illinois Conference Center is committed to providing superior guest service in Champaign-Urbana’s only facility that is constructed to AAA Four-Diamond standards.
The I Hotel and Illinois Conference Center is seeking a Senior Events Manager with the following qualities and qualifications: Responsibilities include: Event Coverage, Coordination, and Execution throughout the Conference Center; plan everything from weddings to large multi-day expos, to small business meetings.
Create detailed event plans and make presentations of their proposals for guest’s approval.
Assist guests with food, entertainment, staff, and cleanup.
Prepare floor plans for events.
Work with guests and A/V team for equipment setup.
Make sure the event runs smoothly, efficiently and handle any crisis that may come up.
Maintain general appearance of Conference Center rooms before, during and after event.
Keep in constant contact with guest regarding progress of event and any special needs.
Respond promptly and professionally to guest requests.
Consult with clients to define meeting objectives; determine meeting and function space requirements; negotiate, prepare and, reviews contracts/needs with clients.
Capable of designation as facility Manager on Duty.
Provide leadership and directions to ICC staff; verify that staff are completing tasks in a timely manner and work with conference center director to maintain positive relationship with staff.
Develop strong relationship with the catering provider for the facility, University Dining Services.
Works closely with the Conference Center Director, and all IHCC Sales Staff to implement comprehensive and integrated marketing plans for ICC, including but not limited to: print/online promotional collateral, advertising campaigns, website, social and other digital media.
Works with ICC staff and Sales Staff to identify target markets and prepare strategies to generate prospects, actively participates in sales efforts of the facility via cold calling and client relationship maintenance as well as overseeing sales efforts of conference center staff.
Works with the I Operations General Manager, Chief Financial Officer, and Conference Center Director to develop and implement a business plan for ICC.
Works closely with staff to generate revenue through conferences/meetings/bookings and rentals to ensure profitability.
Ensures that ICC services are of exceptional quality and will learn and train staff to AAA 4-Diamond Standards.
Manages the Conference schedule to maximize the use of dates, space, and staff.
Builds and fosters relationships within the community, professional organizations and other entities to promote the ICC and sign clients.
Maintains a database of clients and potential clients along with the facility Sales Staff.
Monitors trends in the meeting market and conference center industry.
Reviews customer satisfaction evaluations and ensures that follows-up with clients are made after the event for feedback; shares customer’s feedback with staff and recommends and implements changes to procedures and operations to improve level of customer services.
Attend morning meeting in absence of Conference Center Director.
Oversee digital folders and excel sheets for events to ensure all are accounted for and with completed floor plans.
Be a consultant for conference center director regarding issues in conference center that need attention.
Work with conference center director to enforce precise excellence of customer service and look book standards.
Work with suppliers, contractors, employees, wait staff and many other parties at the same time.
Attends departmental and other meetings as required.
Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
May assist with other duties and departments as assigned by Conference Center Director or General Manager.
Benefits for full time employees: Health benefits package, 401(k), paid vacation, and paid training.
I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S.
First Street in Champaign, Illinois.
Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.
com
The I Hotel and Illinois Conference Center is seeking a Senior Events Manager with the following qualities and qualifications: Responsibilities include: Event Coverage, Coordination, and Execution throughout the Conference Center; plan everything from weddings to large multi-day expos, to small business meetings.
Create detailed event plans and make presentations of their proposals for guest’s approval.
Assist guests with food, entertainment, staff, and cleanup.
Prepare floor plans for events.
Work with guests and A/V team for equipment setup.
Make sure the event runs smoothly, efficiently and handle any crisis that may come up.
Maintain general appearance of Conference Center rooms before, during and after event.
Keep in constant contact with guest regarding progress of event and any special needs.
Respond promptly and professionally to guest requests.
Consult with clients to define meeting objectives; determine meeting and function space requirements; negotiate, prepare and, reviews contracts/needs with clients.
Capable of designation as facility Manager on Duty.
Provide leadership and directions to ICC staff; verify that staff are completing tasks in a timely manner and work with conference center director to maintain positive relationship with staff.
Develop strong relationship with the catering provider for the facility, University Dining Services.
Works closely with the Conference Center Director, and all IHCC Sales Staff to implement comprehensive and integrated marketing plans for ICC, including but not limited to: print/online promotional collateral, advertising campaigns, website, social and other digital media.
Works with ICC staff and Sales Staff to identify target markets and prepare strategies to generate prospects, actively participates in sales efforts of the facility via cold calling and client relationship maintenance as well as overseeing sales efforts of conference center staff.
Works with the I Operations General Manager, Chief Financial Officer, and Conference Center Director to develop and implement a business plan for ICC.
Works closely with staff to generate revenue through conferences/meetings/bookings and rentals to ensure profitability.
Ensures that ICC services are of exceptional quality and will learn and train staff to AAA 4-Diamond Standards.
Manages the Conference schedule to maximize the use of dates, space, and staff.
Builds and fosters relationships within the community, professional organizations and other entities to promote the ICC and sign clients.
Maintains a database of clients and potential clients along with the facility Sales Staff.
Monitors trends in the meeting market and conference center industry.
Reviews customer satisfaction evaluations and ensures that follows-up with clients are made after the event for feedback; shares customer’s feedback with staff and recommends and implements changes to procedures and operations to improve level of customer services.
Attend morning meeting in absence of Conference Center Director.
Oversee digital folders and excel sheets for events to ensure all are accounted for and with completed floor plans.
Be a consultant for conference center director regarding issues in conference center that need attention.
Work with conference center director to enforce precise excellence of customer service and look book standards.
Work with suppliers, contractors, employees, wait staff and many other parties at the same time.
Attends departmental and other meetings as required.
Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
May assist with other duties and departments as assigned by Conference Center Director or General Manager.
Benefits for full time employees: Health benefits package, 401(k), paid vacation, and paid training.
I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S.
First Street in Champaign, Illinois.
Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.
com
• Phone : NA
• Location : 1900 S First St, Champaign, IL
• Post ID: 9004797122
