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Customer Service Representative I

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Posted : Wednesday, July 24, 2024 11:40 AM

Customer Service Representative – Electrical Supply Decatur, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development! As a CSR in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence in one or more of these essential areas: * Counter Sales (Front of Store) * Inside Sales * Warehousing * Supporting and Partnering with Outside Sales, Marketing, and Communications * Vendor Relations—Incoming and outgoing calls What will I be doing as a Customer Service Representative? * Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made.
* Becoming the "go-to" for customer needs, challenges, and requests * Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied * Joining forces with vendors to make sure products are delivered on time every time * Championing corporate marketing initiatives, such as training events and product launches.
* Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.
Want to know if you are a good fit? If so, you will meet the following criteria: * College Course work and/or 2+ years of relevant work experience * Be a quick study, willing and able to apply ongoing learning * Strong written, verbal communication, and interpersonal skills * Keen attention to detail and organizational skills Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge! What are some of the Physical Requirements? * Lifting to 50 lbs.
* Answering Multi-Line Phone Systems * Managing/Taking Inventory * Unloading Shipments (semi) * Loading Customer Vehicles * Fork-lift experience preferred What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits? Kirby Risk provides a complete benefits package, including Medical, RX, Dental, Vision, Life, Employee Assistance Programs, Tuition Reimbursement, on-the-job training, a 401K Plan, Profit Sharing, and PTO.
*How to apply:* To be considered for this position, please apply online at https://www.
kirbyrisk.
com/careers.
Refer to Job #208.
Email questions to careers@kirbyrisk.
com WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD We will acknowledge all resumes received via email and respond to requests for help to complete your application.
*Please note:* You must have legal status that enables you to work in the U.
S.
We cannot obtain sponsorship.
To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer *Please get to know us at www.
kirbyrisk.
com.
or via LinkedIn:* https://www.
linkedin.
com/company/kirby-risk/ A Safe Workplace is a Drug-Free Workplace Job Type: Full-time

• Phone : NA

• Location : Decatur,IL,USA, Decatur, IL

• Post ID: 9005426879


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