*About us*
We’re a family-owned business since 1950’s and provide excellent customer service and a learn-on-the-job work environment for the curious and willing.
Three easy ways to apply:
Drop by the shop today: 303 W Main Street, Urbana (ask for Josh or Pat)
Text us and we can set up a time to meet 217-621-4406
Call and we can talk: 217-367-6363.
We are seeking a friendly and professional Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all who visit our establishment.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out customers efficiently and accurately
- Build and give estimates to customers,
- Assist guests with inquiries, requests, and complaints in a timely manner
- Handle phone calls and reservations with professionalism
- Process payments and maintain accurate records
- Collaborate with employees to ensure customer satisfaction
- Maintain a clean and organized front desk area
-Running deliveries, checking in and putting away stock orders, inventory, cleaning and stocking the storefront.
Skills
To excel in this role, you should possess the following skills:
1.
Ability to provide exceptional service to guests, anticipate their needs, and exceed their expectations.
2.
Strong interpersonal skills to build positive relationships with guests.
3.
Excellent communication skills, both verbal and written, with a focus on delivering outstanding customer service.
4.
Valid Drivers License.
We have our own delivery vehicles so keeping them clean and maintained.
If you are a motivated individual who enjoys providing exceptional service in a fast-paced environment, we would love to hear from you! If you are looking for a long term position and making a career of it the possibilities are endless for what you can do.
Please note that this is not an exhaustive list of responsibilities or skills required for this position.
Job Types: Full-time, Part-time
Pay: From $13.
00 per hour
Benefits:
* Flexible schedule
* Food provided
* Free parking
Schedule:
* Day shift
* No weekends
Work setting:
* In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
* Urbana, IL 61801: Relocate before starting work (Required)
Work Location: In person
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