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Head Teller/Customer Service Representative

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Posted : Saturday, May 25, 2024 04:40 AM

Essential Duties and Responsibilities: • Maintain branch vault transactions Order and return money to Federal Reserve when necessary • Complete customer window transactions for Checking & Savings accounts • Cash checks, money orders, and other negotiable items • Issue Cashiers Checks • Redeem Savings Bonds • Process Cash Advances • Accept Loan Payments • Account Holds • Collect information for Currency Transaction Reports • Close accounts, process address changes, stop payments, check orders, snapshot statements • Process Night Drop deposits • Wrap Coin • Review overdraft list daily • Answer the phone, when needed, and answer customer questions • Keep money level maintained; count and band money when needed • Scan CSR documents, as needed • Explain, promote, or sell products and services Process necessary paperwork for the opening of new accounts and changes to existing accounts Assist customers with routine account-related requests, such as funds transfers, stop payments, ATM & Debit Card inquiries, check orders, address changes, inquiries about products and service charges Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary Qualifications: High School Diploma or GED and 2-3 years of relevant banking experience.
Hours Available: Monday - Friday 7am - 5pm Saturday 9am - Noon Job Type: Full-time Pay: $17.
00 - $20.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift Education: * High school or equivalent (Preferred) Experience: * Cash Handling: 3 years (Required) * Banking: 3 years (Required) * Customer service: 3 years (Required) Work Location: In person

• Phone : NA

• Location : 1601 South Prospect Avenue, Champaign, IL

• Post ID: 9134085223


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